Library Service Design: A Lita Guide To Holistic Assessment, Insight, And Improvement-..
-
- 1x de R$ 489,29 sem juros
- 2x de R$ 244,64 sem juros
- 3x de R$ 163,09 sem juros
- 4x de R$ 122,32 sem juros
-
R$ 464,83
-
R$ 489,29
Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The authors outline the tools required to gain insights into user behavior and expectation and how to diagnose the difference between a symptom and a problem users face when interacting within the library environment. The guide features a series of examples that the service design team can use to learn how to work with library staff and patrons to find out what current user experience is like and how to refine services to better meet user expectations.
| ISBN | 9781442263840 |
| Autor(a) | Marquez, Joe J. |
| Ano de edição | 2016 |
| Páginas | 156 |
| Acabamento | Brochura |
| Dimensões | 22,90 X 15,00 |
Produtos relacionados
-
Library Service Design: A Lita Guide To Holistic Assessment, Insight, And Improvement-..R$ 1.079,00até 4x de R$ 269,75 sem jurosou R$ 1.025,05 via Pix -
Quality In Professional Translation: Assessment And Improvement-..R$ 663,59até 4x de R$ 165,89 sem jurosou R$ 630,41 via Pix -
Assessment To Promote Deep Learning: Insight From Aahe's 2000 And 1999 Assessment Conferences-..R$ 290,42até 4x de R$ 72,60 sem jurosou R$ 275,90 via Pix -
Library Services To Homeschoolers: A Guide-..R$ 622,50até 4x de R$ 155,62 sem jurosou R$ 591,38 via Pix
-
Categorias
Conteúdo
Sobre a loja
Myre Livraria, sua livraria online especializada em importação e revenda de livros nacionais e internacionais. Oferecemos uma vasta seleção de materiais didáticos de alta qualidade para aprender inglês, espanhol, francês, alemão e muito mais. Aproveite preços competitivos e entrega rápida em todo o Brasil
Pague com
Selos
Myre Editora Ltda. - CNPJ: 50.295.718/0001-20 © Todos os direitos reservados. 2026
